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POLAR RESPOND - Clear Emergency Communication for Your Organisation


RESPOND from POLAR is an emergency communication and mass notification system designed to support Martyn’s Law compliance in the UK. It enables organisations to deliver clear emergency announcements and instructions during critical incidents across buildings, campuses and outdoor areas.

Designed for schools, universities, hospitals, healthcare facilities, offices, industrial sites and public venues, RESPOND provides a reliable way to keep staff, visitors and students safe. It delivers messages quickly and effectively through loudspeakers, mobile devices, VoIP phones and Microsoft Teams, helping organisations respond rapidly when it matters most.

With Martyn’s Law coming into force from April 2027, make sure your organisation is ready. CONTACT US to take the next step.

RESPOND Building image

RESPOND Building

Communication for Individual Buildings

A reliable emergency communication and PA system for individual buildings, enabling clear announcements and critical incident messaging across connected loudspeakers.
RESPOND Campus image

RESPOND Campus

Zoned Communication for Larger Sites

A multi-zone emergency communication system designed for schools, hospitals and campuses, allowing different messages to be delivered to different areas during a critical incident.
RESPOND MultiSite image

RESPOND MultiSite

Communication Across Multiple Locations

A centralised communication platform for organisations with multiple locations, enabling consistent emergency messaging and system management across several sites.

Martyn’s Law

What it is and Why It Matters

Martyn’s Law, officially called the Terrorism (Protection of Premises) Act 2025, is a UK law designed to improve public safety in crowded spaces. It applies to venues such as schools, hospitals, offices, sports arenas, and entertainment venues, requiring them to take steps to prevent and respond to terrorist attacks.

Under Martyn’s Law, organisations are expected to:
• Conduct risk assessments to identify potential threats.
• Install emergency alert systems and mass notification solutions.
• Train staff and personnel to respond effectively during critical incidents.

Implementing a compliant emergency communication system, like POLAR RESPOND, helps organisations meet legal requirements, protect visitors and staff, and reduce risks in public or multi-site environments.

Official UK Government guidance

How RESPOND Supports Your Compliance Strategy

Because every building and its grounds are unique, a "one-solution-fits-all" approach to security is impossible. The RESPOND suite from Polar provides a range of scalable solutions designed specifically to address the communication gaps identified during a risk assessment.

Total Site Coverage: RESPOND ensures that critical alerts reach both indoor spaces and outdoor areas, such as sports fields or playgrounds, using a mix of internal speakers and high-output external "horns"

Zonal Instructions: The Campus and MultiSite solutions allow for different messages to be sent to different zones simultaneously. For example, you can instruct students in one building to "lockdown" while directing those outside to "invacuate" into a safe structure

Rapid Multi-Channel Activation: To ensure speed during an emergency, RESPOND can be triggered via physical buttons, desk-based consoles, VoIP handsets, or even the Microsoft Teams App on a smartphone.

Automated Crisis Coordination: Through integration with Microsoft Power Automate, the system can automatically schedule a live coordination call with stakeholders and emergency responders within minutes of an incident being triggered

Accountability and Resilience: As a digital system, RESPOND maintains a full log of all actions taken during an incident. For added resilience, multiple Control Consoles can be deployed to provide alternative command points if one location becomes unavailable

RESPOND Building

Emergency Communication for Individual Buildings

RESPOND Building from POLAR is a reliable public address and emergency communication system designed for individual buildings that require clear and immediate messaging during both everyday operations and critical incidents.

Key features include:
• Real-time voice announcements from a desk-based paging console
• Clear audio messaging across connected loudspeakers
• Simple and dependable operation during emergency situations
• Support for evacuation alerts, safety messaging and incident response
• A straightforward emergency PA system for smaller venues

RESPOND Building provides organisations with a dependable communication solution that ensures instructions can be delivered quickly when it matters most.


RESPOND Campus

Multi-Zone Emergency Communication System

RESPOND Campus provides a scalable emergency alert system for schools, universities and large public venues, enabling organisations to communicate clearly with staff, students and visitors during critical incidents.

Key capabilities include:
• Multi-zone announcements across buildings and outdoor areas
• Pre-recorded emergency messaging for lockdowns and evacuations
• Integration with loudspeakers, visual alerts and display systems
• Connectivity with Microsoft Teams and VoIP phone systems
• A scalable campus emergency alert system for larger organisations

RESPOND Campus is ideal for organisations that require a school emergency communication system, enabling clear lockdown and evacuation messaging across buildings and outdoor areas.


RESPOND MultiSite

Communication Across Multiple Locations

RESPOND MultiSite from POLAR enables organisations to manage multiple RESPOND Campus systems across different locations from a single platform.

This centralised solution is ideal for organisations responsible for several buildings or campuses that require consistent communication procedures.

Key benefits include:
• Centralised administration of multiple RESPOND systems
• Consistent emergency messaging across locations
• Scalable deployment as new sites are added
• Improved operational oversight for distributed organisations
• A flexible multi-site emergency communication platform

RESPOND MultiSite allows organisations to maintain reliable communication infrastructure while ensuring each site can respond quickly to local incidents.


Advanced Communication Features

Microsoft Teams Integration for Emergency Alerts image

Microsoft Teams Integration for Emergency Alerts

RESPOND from POLAR integrates directly with Microsoft Teams to extend emergency communication beyond the physical building. During a critical incident, automated alerts can be sent instantly to staff smartphones and laptops, ensuring key personnel receive information wherever they are. The system can also trigger automated workflows using Microsoft Power Automate, including alert notifications and coordination calls for response teams. This integration helps organisations improve collaboration and decision-making during emergencies.
VoIP Telephone Integration for Mass Notification image

VoIP Telephone Integration for Mass Notification

RESPOND Campus from POLAR integrates with SIP-based VoIP phone systems, allowing existing telephones to become part of the emergency communication network. Emergency alerts can play through handset speakers and appear on phone displays, ensuring staff receive clear instructions immediately. Authorised users can also trigger announcements directly from their phone, providing another fast and reliable method of activating emergency alerts.
Campus Control Console for Critical Incident Communication image

Campus Control Console for Critical Incident Communication

The RESPOND Campus Control Console provides centralised control of everyday announcements and emergency alerts. Using a touchscreen interface and microphone for live paging, users can instantly broadcast pre-recorded messages such as lockdown, evacuation or safety alerts. Messages can be delivered to specific zones or across an entire site, ensuring clear instructions reach the right people quickly. Multiple consoles can be deployed for resilience, helping maintain communication even if one location becomes unavailable.

Unified Communication for Every Scenario

From Daily Operations to Emergency Response

RESPOND offers a versatile mass communication ecosystem that bridges the gap between everyday efficiency and critical life safety. Designed to meet the stringent "effective communication" requirements of Martyn’s Law (Terrorism Act 2025), these systems ensure that clear, unambiguous instructions reach everyone across buildings and outdoor areas during a crisis.

Beyond emergency preparedness, RESPOND provides high-performance functionality for routine organisational needs, ensuring your investment delivers value every single day.

Typical Deployments & Use Cases:

  • Education: Automated school bell schedules, start/end of lesson signals, and zone-specific announcements for classrooms or playgrounds.
  • Healthcare: Hospital alert consoles for "Code Blue" medical activations and departmental paging.
  • Industrial & Warehousing: Shift change notifications, safety alerts, and targeted PA announcements across large factory floors.
  • Corporate & Public Venues: Fire drill coordination, visitor messaging, and building-wide evacuations for offices or large-scale attractions.

By integrating modern emergency alerting with reliable day-to-day messaging, organisations can streamline their safety procedures while maintaining a highly adaptable communication infrastructure.


Be Ready When It Matters Most

Prepare for Martyn’s Law Compliance

Ensure your organisation can communicate clearly and effectively during a critical incident. RESPOND from POLAR provides a scalable Martyn’s Law communication system designed to deliver reliable emergency announcements across buildings, campuses and multiple sites.

With Martyn’s Law requirements expected to come into force from April 2027, now is the time to review your emergency communication systems and ensure your organisation is prepared.

Whether you are upgrading an existing system or planning for compliance, our team can help you design a solution tailored to your environment.

Discuss your Martyn’s Law communication requirements with our team.

Request a Consultation